TERMS AND CONDITIONS
ELECTRONIC COMMUNICATIONS
When you use our Site or send emails or other data, information or communication to us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records from us periodically. We will communicate with you by email or by an electronic record on our Site which will be deemed adequate service of notice/electronic record.
ORDERS AND CANCELLATIONS
In case of requests for order cancellations, as part of our policy, the orders once placed will not be cancelled/exchanged and no refund will be paid on these orders as these orders are specially made for you. Taisha clothing is a designer label and works on a ‘made to order’ model. From the textile weaving to the final stitch in a garment, our production is labour and hand intensive; which means that orders already underway cannot be cancelled or refunded. At present, we have a timeline of 20- 25 business days for fulfilling online orders. This is because our production involves handspun and handwoven textiles produced in remote villages of India, followed by hand block printing, hand embroideries, stitching and hand finishing of garments. All these processes are slow and labor intensive; and human errors and unexpected delays associated with them cannot be avoided many a time. Please note that our fulfilment timeline does not include unforeseen and not in our control delays in the event of a natural disaster, war, calamity or epidemic. In such circumstances, your order will be processed and dispatched after our production and supply chains resume smoothly when any of the above events have passed We reserve a right to accept or reject orders placed through our Site. We have tried our utmost best to provide the best quality products to you.
SIZING
The fit of our products may vary on the cut, fabric and style of each product. Some products are designed to have a loose, relaxed fit while others are more fitted. Please refer to our sizing chart to select the best size that suits you.
COLORS
While we have made every effort to display as accurately as possible the colors of the products that appear on the Site, we cannot guarantee that your monitor or screen’s display of any color will be completely accurate, as computer monitors and screens of electronic devices vary. Further, colors might vary in pictures than actual product.
DELIVERY
Product will be delivered in 20 - 50 days depending on the outfit ordered. For urgent deliveries/queries, please contact us on . Please note that deliveries can be affected in case we do not receive any of the below information on time: Information:
1. Complete payment is not received
2. Incorrect/inaccurate address details
3. Improper/Incomplete Measurements
4. No response from the customer
Our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster.
Please note that we try our best in ensuring that the product reaches you within time. In order to fasten our process, we have tied up with several third party vendors for quicker deliveries. However, in case of delay from a third party, we do not take any responsibility.